Our latest Insight bulletin highlights the key themes we’ve been hearing about recently from local people. We also share details of our latest report and have a ‘Meet the team’ section introducing recent changes to our team and new team members.
02/10/2024
Access to primary care
Insight bulletins
Involvement of people
This month’s bulletin focusses on 4 key areas:
- Thanks and praise
- Secondary care: Over stretched services affecting quality of care
- Primary care: waiting lists for face to face appointments and digital exclusion a continuing challenge for patients
- Confusion around weight loss support.
We also have a spotlight on our report ‘Neurodivergent people’s experiences of outpatients in Surrey hospitals’ and an update on the Healthwatch Surrey team!
Since our last bulletin we’ve heard from 140 people across Surrey, via our Helpdesk or during engagement events in the community.
- 28% of the feedback relates to GP practices.
- 31% of the feedback relates to hospitals
- Of those happy to disclose their gender, 65% identified as female.
- Of those willing to share their age, 62% were aged over 50
- Of those willing to share, 43% had a long term condition.
| Insight bulletin - October 2024 (pdf) | Download File (pdf 517.16 KB) |
| Insight bulletin - October 2024 (word) | Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 1.95 MB) |
