Healthwatch Surrey Annual Report 2018-19          

We are delighted to share our Annual Report 2018-19. Find out about the work we've done throughout the year to raise awareness of health and social care issues that matter to people in Surrey.

You can download a copy of the report here

A summary report will be published shortly. If you would like a copy of the summary or the report in an alternative format please contact us.

A plain text version of our report can be found here

We're looking for volunteers in East Surrey and Surrey Downs - can you help?

We’re looking for Community Listener and Community Promoter volunteers in the Reigate and Banstead, Tandridge, Mole Valley, and Epsom and Ewell boroughs.

If you, or someone you know, live in any of these boroughs and would like to help us ensure local people have a say on how health and social care services are run in your area, please get in touch.

To find out more about volunteering with us, visit our volunteer page.

Commissioner response to our report 'How to help...: exploring how mental health services can support emotional wellbeing'

In November 2018, we received a detailed response to our report from Surrey Mental Health CCG Collaboratives and Surrey County Council, the commissioners of mental health services for Surrey. The commissioners thanked Healthwatch Surrey for our report, "It is always valuable to receive independent reports so we can be well informed and take action on the issues that are important to people."  To view the full report, click here.

Care at Home Phase 1 Report

Healthwatch Surrey has set out to answer the question 'In Surrey, do Domiciliary Care Users have a voice?'. During phase one of our project, we spoke to 13 care agencies, asking them about their compliments, complaints and comments procedures. From this, we have reported many key findings and raised some important questions that we will be looking into in phase two of the project. To view the Phase 1 report, please click here.


Your Surrey health and social care news

8th May

Surrey and Borders Partnership NHS Foundation Trust has published ‘Finding your way’, a directory of local services for people who have been bereaved by suicide in Surrey and North East Hampshire. The booklet was co-produced…

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23rd April

Mental Health Helpline now available 24 hours a day and free of call charges People living in Surrey and North East Hampshire can now access specialist mental health advice and support round the clock –…

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