Following The King's Fund report 'The future of patient voice: learning from the Healthwatch model' we ask questions about implications for the future.
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News and views
Deaf Awareness Week
This week marks #DeafAwarenessWeek. This year’s theme is “Right to understand – Together, we break barriers…
News
Patient Experience Week - the impact of collective voice
This Patient Experience Week we have focussed on why really listening to patients matters.
News
“We acknowledge to date that the experience for our patients and carers needs work and focus, and the lived experience in this report truly helps develop this work. We have used this report to develop our commitments in response to the experiences highlighted.”
Latest reports and publication
Insight bulletin - May 2026
Our latest Insight bulletin highlights the key themes we’ve been…
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Quarterly impact report - January to March 2026
This report and accompanying video highlight our major impacts…
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Advice and information
Understanding healthcare
The range of organisations, services and bodies which form the National Health Service (NHS) can make the health system in England a confusing one.…
Understanding social care
Many people think we help only with issues relating to health, but if you have concerns about social care services and need assistance or advice,…
Understanding GP practices
GP practices are the ‘front door’ to the NHS – this means they are often the first place a person may visit when they have a health care need or are…