Our report details neurodivergent people’s experiences of outpatient appointments in Surrey hospitals.
Our aim has been to encourage people with neurodivergent people to share their feedback about their experiences using acute NHS Hospital Trusts in Surrey
We listened to what people shared with us about their outpatient experience. We heard good experiences when adjustments were made. We also heard that some people had less positive experiences with common themes of communication, attitude of staff, accessibility of information and the difficulties experienced with the physical environment.
Our recommendations were based on the key findings and are categorised into the following themes:
- Environment
- Information
- Communication
- Waiting Time
- Length of appointment
- Training and awareness of neurodiversity
A short summary of the responses we received from 3 of the 5 hospitals we sent the report to are also included on this page.
Please do contact us if you would like any further information.
| Neurodivergent people's experiences of outpatients in Surrey hospitals - August 2024 (pdf) | Download File (pdf 1.04 MB) |
| Neurodivergent people's experiences of outpatients in Surrey hospitals - August 2024 (word) | Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 1.79 MB) |
| Summary of responses (pdf) | Download File (pdf 112.37 KB) |
