Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports > Social care
Enter and View – Priory Court Care Home – January 2023 report
Our Enter and View visits to care homes are one way we can gather information about services and collect views of service users, their carers and relatives, as well as staff. Following our visits we make recommendations to the service provider based on the feedback we have received.
Enter and View – Greathed Manor Nursing Home – December 2022 report
The purpose of these visits are to listen to the views and experiences of patients and staff. This report also includes responses from the provider.
Enter and View – Elmfield House Care Home – October 2022 report
The purpose of our Enter and View visits are to listen to the views and experiences of residents, their carers and relatives and also staff.
Our report brings together what we heard during our visit and any recommendations that we have made. Prior to publishing, the service provider has 10 days to respond to the report, and these responses are then included within the report.
Enter and View – Charlton Grange Care Home – June 2022 report
We are working with Surrey County Council, Surrey Heartlands and CQC on our programme visits to care homes across Surrey and we will be carrying out one visit per month during 2022/23.
Enter and View – Shrewsbury Court – December 2021 report
The purpose of our Enter and View visits are to listen to the views and experiences of residents, their carers and relatives and also staff.
Our report brings together what we heard during our visit and any recommendations that we have made. Prior to publishing, the service provider has 10 days to respond to the report, and these responses are then included within the report.
Thematic priority report – Day Centres Report – Spring 2021
This report seeks to understand the value of Day Centres for their regular users.
Categories
- Access to primary care 49
- Information and advice 12
- Insight bulletins 38
- Involvement of people 37
- Mental health 25
- Performance reports 23
- Place reports 7
- Social care 26