Reports Hub

Our end of year bulletin reviews the positive experiences people have shared with us each month and our impact throughout the year.

This report highlights our major impacts throughout our second quarter of 2024/25 (July to September 2024). The report looks at how:

• Our information and signposting service helps local residents
• We deliver on our social care and primary care thematic priorities
• We make a difference at a system level
• We involve people in health and social care.

This report is designed to highlight the themes we have been hearing about and includes quotes from local people to provide context on these themes.

This report provides insights into local people’s views on, and experiences with, health and social care services in East Surrey. It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk, between March and July 2024.

Our latest Insight bulletin highlights the key themes we’ve been hearing about recently, as well as providing information about how we share our insight and our future events. This month we also highlight our latest quarterly impact report,  our social care report ‘Who can help me plan for my future as an older person? – June -2024‘ and our report ‘What we’re hearing about urgent and emergency pathways – July 2024‘ and a shout out to complete/promote the national Healthwatch eye care survey.

This report highlights our findings regarding the information people might require when considering self funding future care.

This report highlights our major impacts throughout our fourth quarter of 2023/24 (January to March 2024).  Our work has included empowering communities to access services online, co-producing advice leaflets to improve people’s knowledge of primary care services, sharing Surrey residents’ experiences of dementia services on a national stage and working in partnership to make services more inclusive through the Accessible Information Standard.

Our latest Insight bulletin highlights the key themes we’ve heard throughout March 2024 as well as providing information about how we share our insight and our future engagement sessions. This month we also highlight 2 surveys that we are currently running to gauge local people’s views.

This report provides insights into local people’s views on, and experiences with, health and social care services in Surrey Heath. It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk.

This report highlights our major impacts throughout the third quarter of 2023/24 (October to December 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities.