All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports > Social care

Quarterly impact report – July to September 2024

18/11/2024

This report highlights our major impacts throughout our second quarter of 2024/25 (July to September 2024). The report looks at how:

  • Our information and signposting service helps local residents
  • We deliver on our social care and primary care thematic priorities
  • We make a difference at a system level
  • We involve people in health and social care.
By
Access to primary care Information and advice Involvement of people Performance reports Social care

What we’re hearing about Surrey’s priority populations: prepared for Surrey Public Health team – October 2024

22/10/2024

This report is designed to highlight the themes we have been hearing about and includes quotes from local people to provide context on these themes.

By
Mental health Place reports Social care

Insight bulletin – August 2024

15/08/2024

Our latest Insight bulletin highlights the key themes we’ve been hearing about recently, as well as providing information about how we share our insight and our future events. This month we also highlight our latest quarterly impact report,  our social care report ‘Who can help me plan for my future as an older person? – June -2024‘ and our report ‘What we’re hearing about urgent and emergency pathways – July 2024‘ and a shout out to complete/promote the national Healthwatch eye care survey.

By
Access to primary care Insight bulletins Involvement of people Social care

Who can help me plan for my future as an older person? – June 2024

13/08/2024

This report highlights our findings regarding the information people might require when considering self funding future care.

By
Social care

Quarterly impact report – Quarter 4 (January to March 2024)

30/04/2024

This report highlights our major impacts throughout our fourth quarter of 2023/24 (January to March 2024).  Our work has included empowering communities to access services online, co-producing advice leaflets to improve people’s knowledge of primary care services, sharing Surrey residents’ experiences of dementia services on a national stage and working in partnership to make services more inclusive through the Accessible Information Standard.

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Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

Insight bulletin – March 2024

11/03/2024

Our latest Insight bulletin highlights the key themes we’ve heard throughout March 2024 as well as providing information about how we share our insight and our future engagement sessions. This month we also highlight 2 surveys that we are currently running to gauge local people’s views.

By
Access to primary care Insight bulletins Social care

What we’re hearing about Surrey Heath – February 2024

28/02/2024

This report provides insights into local people’s views on, and experiences with, health and social care services in Surrey Heath. It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk.

By
Access to primary care Mental health Place reports Social care

Quarterly impact report – Quarter 3 (October – December 2023)

06/02/2024

This report highlights our major impacts throughout the third quarter of 2023/24 (October to December 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities.

By
Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

Insight bulletin – October 2023

03/11/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout October 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

By
Access to primary care Insight bulletins Involvement of people Mental health Social care

Quarterly Impact report – Quarter 2 (July – September 2023)

03/11/2023

This report highlights our major impacts throughout the second quarter of 2023/24 (July to September 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities. .

By
Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

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