All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports > Performance reports

Work plan – 2024 – 2025

01/05/2024

Our work plan details our planned activites and outcomes for each of our key priority areas and our thematic priorities throughout 2024 – 2025.

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Performance reports

Quarterly impact report – Quarter 4 (January to March 2024)

30/04/2024

This report highlights our major impacts throughout our fourth quarter of 2023/24 (January to March 2024).  Our work has included empowering communities to access services online, co-producing advice leaflets to improve people’s knowledge of primary care services, sharing Surrey residents’ experiences of dementia services on a national stage and working in partnership to make services more inclusive through the Accessible Information Standard.

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Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

Quarterly impact report – Quarter 3 (October – December 2023)

06/02/2024

This report highlights our major impacts throughout the third quarter of 2023/24 (October to December 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities.

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Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

Quarterly Impact report – Quarter 2 (July – September 2023)

03/11/2023

This report highlights our major impacts throughout the second quarter of 2023/24 (July to September 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities. .

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Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

Quarterly Impact report – Quarter 1 (April – June 2023)

02/08/2023

This report highlights our major impacts throughout the first quarter of 2023/24 (April to June 2023). It focusses on our 4 priority areas.

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Access to primary care Involvement of people Mental health Performance reports Social care

Annual Report 2022 – 2023: Engaging people, connecting communities

04/07/2023

Our annual report ‘Engaging people, connecting communities’ details the work we have undertaken in the year 2022 – 2023.

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Performance reports

Priorities and Work Plan 2023 – 2026

01/06/2023

We have listened carefully across our community engagement, Helpdesk, advocacy, volunteers and Surrey residents to identify and shape our priority areas for the next year.

At the core of all our work, our priorities will be:

  • Agenda free listening and feeding back insight
  • Information and signposting.

These will form the foundation to enable us to focus our work specifically on the following key areas:

  • Access to primary care
  • Social care
  • Mental health
  • Involvement of people: the listening landscape
  • Amplify voice in VCSE
  • Assessing long term impact.

 

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Performance reports

Influence and Impact Report – Quarter 4 (January – March 2023)

29/04/2023

Our report highlights our major impacts and influences throughout the final quarter of 2022/23 (January – March 2023).

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Performance reports

Influence and Impact Report – Quarter 3 (October – December 2022)

02/02/2023

Our Local Healthwatch Report highlights our major impacts and influences throughout the third quarter of 2022/23.

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Performance reports

Influence and Impact Report – Quarter 2 (July – September 2022)

31/10/2022

Our Local Healthwatch Report highlights our major impacts and influences throughout the second quarter of 2022/23.

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Performance reports