Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports
What we’re hearing about Glenlyn Medical Centre – February 2025
In February 2024, we reported on a survey we ran with patients of Glenlyn Medical Centre. We conducted another survey in late 2024 to see if patients felt progress had been made in line with our recommendations. This report summarises what patients told us. We have been having ongoing discussions with Glenlyn Medical Centre and Surrey Heartlands ICB to discuss an action plan to address our recommendations, and will continue to work with them on this.

A strain on sight: waiting for NHS specialist eye care
Our one pager highlights findings from the Healthwatch England survey about eye care.

What we’re hearing about people with mental health needs in acute hospital trusts – February 2025
We have been supporting the Surrey and Borders Partnership NHS Foundation Trust by providing insights around the experience of those with mental health needs in Surrey’s acute hospitals.

Insight bulletin – March 2025
Our latest Insight bulletin highlights the key themes we’ve been hearing about recently from local people. We also highlight that we’ve been shortlisted for a Healthwatch England Impact Award, our quarterly impact report and the opportunity to have your say in 3 surveys we are currently running. Our engagement schedule for this month is also shared.
Categories
- Access to primary care 54
- Information and advice 13
- Insight bulletins 40
- Involvement of people 39
- Mental health 28
- Performance reports 24
- Place reports 9
- Social care 28