All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports > Involvement of people

What we’re hearing about Frimley Park Hospital – November 2023

03/01/2024

Our report following our engagement session at Frimley Park Hospital, highlighting what we heard from patients, families and carers. The hospital’s response is included on the report detail page.

By
Involvement of people

Insight bulletin – Themes of 2023 – December 2023

12/12/2023

Our last Insight bulletin of 2023 highlights the key themes we have been hearing throughout the year.

By
Access to primary care Insight bulletins Involvement of people

What we’re hearing about Epsom Hospital – October 2023

05/12/2023

Our report following our engagement session at Epsom Hospital, highlighting what we heard from patients, families and carers. The hospital’s response is included on the report detail page.

By
Involvement of people

What we’re hearing about Ashford and St. Peter’s Hospitals – October 2023

05/12/2023

Our report following our engagement session at both Ashford Hospital and St Peter’s Hospital, highlighting what we heard from patients, families and carers. The hospital’s response is included on the report detail page.

 

By
Involvement of people

Healthwatch Surrey guidance on involving people in Patient Safety Incident Response Plans

05/12/2023

We received a number of requests from organisations to get involved with developing their Patient Safety Incident Response Plans (PSIRP). We have created this guidance to share the Healthwatch Surrey perspective to help all organisations develop Patient Safety Incident Response Plans that enable a positive culture of listening and involvement following a safety incident.

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Involvement of people

Quarterly Impact report – Quarter 2 (July – September 2023)

03/11/2023

This report highlights our major impacts throughout the second quarter of 2023/24 (July to September 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities. .

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Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

Insight bulletin – October 2023

03/11/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout October 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

By
Access to primary care Insight bulletins Involvement of people Mental health Social care

Insight bulletin – September 2023

05/10/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout September 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

By
Access to primary care Information and advice Insight bulletins Involvement of people Mental health Social care

What we’re hearing about St Luke’s Cancer Centre at Royal Surrey County Hospital – July 2023

28/09/2023

Our report following our engagement session at St Luke’s Cancer Centre, highlighting what we heard from patients, families and carers. The hospital’s response is included on the report detail page.

By
Involvement of people

Quarterly Impact report – Quarter 1 (April – June 2023)

02/08/2023

This report highlights our major impacts throughout the first quarter of 2023/24 (April to June 2023). It focusses on our 4 priority areas.

By
Access to primary care Involvement of people Mental health Performance reports Social care