Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports > Involvement of people
What we’re hearing about Ashford and St. Peter’s Hospitals – October 2023
Our report following our engagement session at both Ashford Hospital and St Peter’s Hospital, highlighting what we heard from patients, families and carers. The hospital’s response is included on the report detail page.
Healthwatch Surrey guidance on involving people in Patient Safety Incident Response Plans
We received a number of requests from organisations to get involved with developing their Patient Safety Incident Response Plans (PSIRP). We have created this guidance to share the Healthwatch Surrey perspective to help all organisations develop Patient Safety Incident Response Plans that enable a positive culture of listening and involvement following a safety incident.
Quarterly Impact report – Quarter 2 (July – September 2023)
This report highlights our major impacts throughout the second quarter of 2023/24 (July to September 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities. .
Insight bulletin – October 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout October 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.
Insight bulletin – September 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout September 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.
What we’re hearing about St Luke’s Cancer Centre at Royal Surrey County Hospital – July 2023
Our report following our engagement session at St Luke’s Cancer Centre, highlighting what we heard from patients, families and carers. The hospital’s response is included on the report detail page.
Quarterly Impact report – Quarter 1 (April – June 2023)
This report highlights our major impacts throughout the first quarter of 2023/24 (April to June 2023). It focusses on our 4 priority areas.
Monthly Insight Bulletin – March 2023
Our latest Insight bulletin summarises key themes we’ve heard throughout March 2023 and provides key information about our recent and future engagement sessions.
What We’re Hearing Stroke Report – 21st March 2023
This report has been designed to be shared with the Integrated Stroke Delivery Network to help inform them of the experiences of people who have survived a stroke and their carers. The comments within this report were gathered at community engagement events throughout 2022.
Monthly Insight Bulletin – January 2023
Our latest Insight bulletin summarises key themes we’ve heard throughout January 2023, including praise and thanks, barriers to GP access, the impact of not communicating with compassion and the impact of wider determinants of health . We also provide key information about our recent and future engagement sessions.
Categories
- Access to primary care 48
- Information and advice 11
- Insight bulletins 37
- Involvement of people 36
- Mental health 24
- Performance reports 23
- Place reports 7
- Social care 24