All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports > Insight bulletins

Insight bulletin – October 2023

03/11/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout October 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

By
Access to primary care Insight bulletins Involvement of people Mental health Social care

Insight bulletin – September 2023

05/10/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout September 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

By
Access to primary care Information and advice Insight bulletins Involvement of people Mental health Social care

Insight bulletin – August 2023

08/09/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout August 2023:

  • Praise and thanks
  • Paying for services
  • Community Cash Fund 2023 – Supporting those aged 16 to 24
  • Communicating information
  • Medication issues

Our Insight Bulletin also provides key information about how we gather our insight and our future engagement sessions.

By
Access to primary care Insight bulletins

Insight bulletin – July 2023

04/08/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout July 2023:

  • Praise and thanks
  • Breastfeeding week 2023
  • Support needs in the community
  • Response to emergencies
  • Access to GP surgeries
  • Community pharmacy.

Our Insight Bulletin also provides key information about how we gather our insight and our future engagement sessions.

By
Access to primary care Insight bulletins Social care

Insight Bulletin – June 2023

05/07/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout June 2023:

  • Praise and thanks
  • Family support
  • Access to primary care
  • Community pharmacy
  • Experiences of mental health crisis
  • Support for carers.

Our Insight Bulletin also provides key information about where we share our insight and our future engagement sessions.

By
Access to primary care Insight bulletins Mental health

Insight Bulletin – May 2023

31/05/2023

Our latest Insight bulletin summarises key themes we’ve heard throughout May 2023, focusing specifically on what we’ve been hearing in relation to three of our new priorities:
– Social Care
– Mental Health
– Access to Primary Care

Our Insight Bulletin also provides key information about our recent and future engagement sessions.

By
Access to primary care Insight bulletins Mental health Social care

Monthly Insight Bulletin – March 2023

23/03/2023

Our latest Insight bulletin summarises key themes we’ve heard throughout March 2023 and provides key information about our recent and future engagement sessions.

By
Insight bulletins Involvement of people Mental health

Monthly Insight Bulletin – January 2023

27/01/2023

Our latest Insight bulletin summarises key themes we’ve heard throughout January 2023, including praise and thanks, barriers to GP access, the impact of not communicating with compassion and the impact of wider determinants of health . We also provide key information about our recent and future engagement sessions.

By
Insight bulletins Involvement of people Mental health

Monthly Insight Bulletin – December 2022

19/12/2022

We’ve heard nearly 3,000 experiences of health and social care from the people of Surrey in the past year: we hear the good and the not so good, and share these experiences to make sure people’s voices are heard. In our December insight, and at the beginning of a challenging winter we want to celebrate the good work of so many people providing health and social care in Surrey, and pass on the positive feedback and thanks of local residents to everyone involved in their care.

By
Insight bulletins

Monthly Insight Bulletin – November 2022

06/12/2022

Our latest Insight bulletin summarises key themes we’ve heard throughout November 2022, including praise and thanks, an update regarding dentistry, wait-time management and learning from grassroot providers. We also provide key information about our recent and future engagement sessions.

By
Access to primary care Insight bulletins