Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports > Access to primary care
Review of remote consultation experiences and the drivers of frustration in GP access
The pandemic triggered a rapid switch to remote consultations and an increased use of online communications in health and social care. While this has worked well for some people and some services, there have also been frustrations, worries and difficulties for some in accessing care.
We reviewed over 200 stories about people’s experiences of remote consultations that were shared with us between June 2020 and March 2021.
What we’re hearing about Eye care – August 2021
People have increasingly been telling us about their experiences of seeking treatment for problems with their eyes and how different health services integrate. This report is designed to highlight the difficulties that people have shared in receiving care for their eye conditions.
Thematic priority report – Dental experiences Jan-May 2021
Between January-May 2021, we have heard from 72 people about their experiences of accessing and receiving dental treatment.
This report has been grouped into themes arising from insight shared with Healthwatch Surrey and contain some examples of each theme.
What we’re hearing about Dentistry – February 2021
Since the start of the pandemic, we have seen a marked increase in enquiries about dentistry. This report highlights the themes we’ve been hearing about.
Categories
- Access to primary care 54
- Information and advice 13
- Insight bulletins 40
- Involvement of people 39
- Mental health 28
- Performance reports 24
- Place reports 9
- Social care 28