Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports > Access to primary care

Insight bulletin – January 2024
Our latest Insight bulletin references a King’s Fund article, highlighting the importance of listening to people’s experiences. It also highlights the key themes we’ve heard throughout January 2024 as well as providing information about how we share our insight and our future engagement sessions.

Insight bulletin – Themes of 2023 – December 2023
Our last Insight bulletin of 2023 highlights the key themes we have been hearing throughout the year.

Insight bulletin – October 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout October 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

Quarterly Impact report – Quarter 2 (July – September 2023)
This report highlights our major impacts throughout the second quarter of 2023/24 (July to September 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities. .

What we’re hearing about primary care Surrey Heath – August 2023
This report highlights the themes and experiences related to primary care services in Surrey Heath and includes quotes to provide context on the themes.

Insight bulletin – September 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout September 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

What we’re hearing about primary care Surrey Heartlands – September 2023
This report highlights the themes and experiences related to primary care services in Surrey Heartlands and includes quotes to provide context on the themes.

Insight bulletin – August 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout August 2023:
- Praise and thanks
- Paying for services
- Community Cash Fund 2023 – Supporting those aged 16 to 24
- Communicating information
- Medication issues
Our Insight Bulletin also provides key information about how we gather our insight and our future engagement sessions.

Insight bulletin – July 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout July 2023:
- Praise and thanks
- Breastfeeding week 2023
- Support needs in the community
- Response to emergencies
- Access to GP surgeries
- Community pharmacy.
Our Insight Bulletin also provides key information about how we gather our insight and our future engagement sessions.

Quarterly Impact report – Quarter 1 (April – June 2023)
This report highlights our major impacts throughout the first quarter of 2023/24 (April to June 2023). It focusses on our 4 priority areas.
Categories
- Access to primary care 54
- Information and advice 13
- Insight bulletins 40
- Involvement of people 39
- Mental health 28
- Performance reports 24
- Place reports 9
- Social care 28