All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports > Access to primary care

Insight bulletin – Themes of 2023 – December 2023

12/12/2023

Our last Insight bulletin of 2023 highlights the key themes we have been hearing throughout the year.

By
Access to primary care Insight bulletins Involvement of people

Quarterly Impact report – Quarter 2 (July – September 2023)

03/11/2023

This report highlights our major impacts throughout the second quarter of 2023/24 (July to September 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities. .

By
Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

Insight bulletin – October 2023

03/11/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout October 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

By
Access to primary care Insight bulletins Involvement of people Mental health Social care

What we’re hearing about primary care Surrey Heath – August 2023

13/10/2023

This report highlights the themes and experiences related to primary care services in Surrey Heath and includes quotes to provide context on the themes.

By
Access to primary care

Insight bulletin – September 2023

05/10/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout September 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

By
Access to primary care Information and advice Insight bulletins Involvement of people Mental health Social care

What we’re hearing about primary care Surrey Heartlands – September 2023

29/09/2023

This report highlights the themes and experiences related to primary care services in Surrey Heartlands and includes quotes to provide context on the themes.

By
Access to primary care

Insight bulletin – August 2023

08/09/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout August 2023:

  • Praise and thanks
  • Paying for services
  • Community Cash Fund 2023 – Supporting those aged 16 to 24
  • Communicating information
  • Medication issues

Our Insight Bulletin also provides key information about how we gather our insight and our future engagement sessions.

By
Access to primary care Insight bulletins

Insight bulletin – July 2023

04/08/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout July 2023:

  • Praise and thanks
  • Breastfeeding week 2023
  • Support needs in the community
  • Response to emergencies
  • Access to GP surgeries
  • Community pharmacy.

Our Insight Bulletin also provides key information about how we gather our insight and our future engagement sessions.

By
Access to primary care Insight bulletins Social care

Quarterly Impact report – Quarter 1 (April – June 2023)

02/08/2023

This report highlights our major impacts throughout the first quarter of 2023/24 (April to June 2023). It focusses on our 4 priority areas.

By
Access to primary care Involvement of people Mental health Performance reports Social care

Insight Bulletin – June 2023

05/07/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout June 2023:

  • Praise and thanks
  • Family support
  • Access to primary care
  • Community pharmacy
  • Experiences of mental health crisis
  • Support for carers.

Our Insight Bulletin also provides key information about where we share our insight and our future engagement sessions.

By
Access to primary care Insight bulletins Mental health