All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports > Access to primary care

Quarterly impact report – July to September 2024

18/11/2024

This report highlights our major impacts throughout our second quarter of 2024/25 (July to September 2024). The report looks at how:

  • Our information and signposting service helps local residents
  • We deliver on our social care and primary care thematic priorities
  • We make a difference at a system level
  • We involve people in health and social care.
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Access to primary care Information and advice Involvement of people Performance reports Social care

Insight bulletin – November 2024

12/11/2024

Our latest Insight bulletin highlights the key themes we’ve been hearing about recently from local people. We also ask for your views on our Insight bulletin in a quick survey and highlight the opportunity to have your say about the NHS as part of the Government’s 10 Year Health Plan.

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Access to primary care Insight bulletins

What we’re hearing about North West Surrey – August 2024

22/10/2024

This report provides insights into local people’s views on, and experiences with, health and social care services in North West Surrey. It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk, between February 2024 and July 2024.

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Access to primary care Involvement of people Place reports

What We’re Hearing about East Surrey – September 2024

14/10/2024

This report provides insights into local people’s views on, and experiences with, health and social care services in East Surrey. It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk, between January and September 2024.

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Access to primary care Mental health Place reports

Insight bulletin – October 2024

02/10/2024

Our latest Insight bulletin highlights the key themes we’ve been hearing about recently from local people. We also share details of our latest report and have a ‘Meet the team’ section introducing recent changes to our team and new team members.

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Access to primary care Insight bulletins Involvement of people

Insight bulletin – September 2024

10/09/2024

Our latest Insight bulletin highlights the key themes we’ve been hearing about recently, as well as providing information about how we share our insight and our future events.

By
Access to primary care Insight bulletins Involvement of people

What we’re hearing about Surrey Downs – July 2024

06/09/2024

This report provides insights into local people’s views on, and experiences with, health and social care services in Surrey Downs. It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk, between November 2023 and May 2024.

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Access to primary care Mental health Place reports

Insight bulletin – August 2024

15/08/2024

Our latest Insight bulletin highlights the key themes we’ve been hearing about recently, as well as providing information about how we share our insight and our future events. This month we also highlight our latest quarterly impact report,  our social care report ‘Who can help me plan for my future as an older person? – June -2024‘ and our report ‘What we’re hearing about urgent and emergency pathways – July 2024‘ and a shout out to complete/promote the national Healthwatch eye care survey.

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Access to primary care Insight bulletins Involvement of people Social care

What we’re hearing about urgent and emergency pathways – July 2024

13/08/2024

Our report into patient experiences of urgent and emergency pathways, following our visits to Frimley Park Hospital’s A & E and Aldershot Urgent Care Centre.

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Access to primary care Information and advice Involvement of people

Quarterly impact report – April to June 2024

06/08/2024

This report highlights our major impacts throughout our first quarter of 2024/25 (April to June 2024). The report looks at how our information and signposting service helped local residents, how we delivered on our 4 thematic priorities (primary care, mental health, social care and the involvement of people), how we made a difference at a system level and ways in which we involved local people in health and social care between April and June 2024.

By
Access to primary care Information and advice Involvement of people Mental health Performance reports

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