Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports
Quarterly impact report – Quarter 3 (October – December 2023)
This report highlights our major impacts throughout the third quarter of 2023/24 (October to December 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities.
What we’re hearing about GP practice websites – January 2024
This report analyses the feedback we have received from across Surrey – via our Helpdesk or website or from our community engagements – relating to the online journey into general practice. We have been particularly interested in the usability and accessibility of GP practice websites and to what extent this is in line with the guidance produced by NHS England in their Delivery Plan for Recovering Access to Primary Care.
What we’re hearing about East Surrey Hospital – December 2023
Our report following our engagement session at East Surrey Hospital, highlighting what we heard from patients, families and carers. The hospital’s response is included on the report detail page.
Insight bulletin – January 2024
Our latest Insight bulletin references a King’s Fund article, highlighting the importance of listening to people’s experiences. It also highlights the key themes we’ve heard throughout January 2024 as well as providing information about how we share our insight and our future engagement sessions.
Categories
- Access to primary care 48
- Information and advice 11
- Insight bulletins 37
- Involvement of people 36
- Mental health 24
- Performance reports 23
- Place reports 7
- Social care 24