All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports

Insight bulletin – August 2023

08/09/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout August 2023:

  • Praise and thanks
  • Paying for services
  • Community Cash Fund 2023 – Supporting those aged 16 to 24
  • Communicating information
  • Medication issues

Our Insight Bulletin also provides key information about how we gather our insight and our future engagement sessions.

Access to primary care Insight bulletins

Insight bulletin – July 2023

04/08/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout July 2023:

  • Praise and thanks
  • Breastfeeding week 2023
  • Support needs in the community
  • Response to emergencies
  • Access to GP surgeries
  • Community pharmacy.

Our Insight Bulletin also provides key information about how we gather our insight and our future engagement sessions.

Access to primary care Insight bulletins Social care

Quarterly Impact report – Quarter 1 (April – June 2023)

02/08/2023

This report highlights our major impacts throughout the first quarter of 2023/24 (April to June 2023). It focusses on our 4 priority areas.

Access to primary care Involvement of people Mental health Performance reports Social care

Enter and View – White Gates Care Centre – Spring 2023 report

01/08/2023

Our Enter and View visits to care homes are one way we can gather information about services and collect views of service users, their carers and relatives, as well as staff. Following our visits we make recommendations to the service provider based on the feedback we have received.

Social care

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