All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports

Summary – Involvement of people – feedback in hospitals – March 2024

07/03/2024

A video summary of our findings and hospital responses to our Involvement of people – feedback in hospitals reports.

Involvement of people
Read More

Download Files:

Insight bulletin – February 2024

14/02/2024

Our latest Insight bulletin highlights the key themes we’ve heard throughout Febraury 2024 as well as providing information about how we share our insight and our future engagement sessions.

Access to primary care Insight bulletins Mental health

Quarterly impact report – Quarter 3 (October – December 2023)

06/02/2024

This report highlights our major impacts throughout the third quarter of 2023/24 (October to December 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities.

Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

What we’re hearing about GP practice websites – January 2024

26/01/2024

This report analyses the feedback we have received from across Surrey – via our Helpdesk or website or from our community engagements – relating to the online journey into general practice. We have been particularly interested in the usability and accessibility of GP practice websites and to what extent this is in line with the guidance produced by NHS England in their Delivery Plan for Recovering Access to Primary Care.

Access to primary care