Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports

Enter and View – Charlton Grange Care Home – June 2022 report
We are working with Surrey County Council, Surrey Heartlands and CQC on our programme visits to care homes across Surrey and we will be carrying out one visit per month during 2022/23.

Monthly Insight Bulletin – June 2022
One of the statutory duties of Healthwatch is to obtain the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known.
This briefing summarises key themes we’ve heard throughout June 2022.

Waiting for hospital care
In Surrey around 100,000 people are currently waiting for hospital treatment and this figure is not expected to start falling until 2024. Along with neighbouring local Healthwatch, we developed a questionnaire to hear the experiences of those who are waiting for hospital care.
This report details our key findings and provides insight that will enable services to support those waiting and minimise the harm of long waits.
The second report provides details of the 4 responses we received from the 4 main hospitals in Surrey Heartlands. This report will also be shared, including to the Healthwatch England library and with Surrey Heartlands Joint Intelligence Group (JIG).

Influence and Impact Report, Quarter 1 (April – June 2022)
Our Local Healthwatch Report highlights our major impacts and influences throughout the first quarter of 2022/23
Categories
- Access to primary care 57
- Information and advice 13
- Insight bulletins 40
- Involvement of people 39
- Mental health 29
- Performance reports 24
- Place reports 10
- Social care 29