Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports
Influence and Impact Report – Quarter 3 (October – December 2022)
Our Local Healthwatch Report highlights our major impacts and influences throughout the third quarter of 2022/23.
Monthly Insight Bulletin – January 2023
Our latest Insight bulletin summarises key themes we’ve heard throughout January 2023, including praise and thanks, barriers to GP access, the impact of not communicating with compassion and the impact of wider determinants of health . We also provide key information about our recent and future engagement sessions.
Enter and View – Priory Court Care Home – January 2023 report
Our Enter and View visits to care homes are one way we can gather information about services and collect views of service users, their carers and relatives, as well as staff. Following our visits we make recommendations to the service provider based on the feedback we have received.
Maximising the learning from complaints
This report looks in depth at the Independent Health Complaints Advocacy service and shares our findings to suggest best practice relating to complaints, including recommendations and suggested opportunities for further learning.
Categories
- Access to primary care 48
- Information and advice 11
- Insight bulletins 37
- Involvement of people 36
- Mental health 24
- Performance reports 23
- Place reports 7
- Social care 24