Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports

Healthwatch Surrey guidance on involving people in Patient Safety Incident Response Plans
We received a number of requests from organisations to get involved with developing their Patient Safety Incident Response Plans (PSIRP). We have created this guidance to share the Healthwatch Surrey perspective to help all organisations develop Patient Safety Incident Response Plans that enable a positive culture of listening and involvement following a safety incident.

Quarterly Impact report – Quarter 2 (July – September 2023)
This report highlights our major impacts throughout the second quarter of 2023/24 (July to September 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities. .

Insight bulletin – October 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout October 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

What we’re hearing about primary care Surrey Heath – August 2023
This report highlights the themes and experiences related to primary care services in Surrey Heath and includes quotes to provide context on the themes.
Categories
- Access to primary care 55
- Information and advice 13
- Insight bulletins 40
- Involvement of people 39
- Mental health 28
- Performance reports 24
- Place reports 9
- Social care 28