All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports

Quarterly Impact report – Quarter 1 (April – June 2023)

02/08/2023

This report highlights our major impacts throughout the first quarter of 2023/24 (April to June 2023). It focusses on our 4 priority areas.

Access to primary care Involvement of people Mental health Performance reports Social care

Enter and View – White Gates Care Centre – Spring 2023 report

01/08/2023

Our Enter and View visits to care homes are one way we can gather information about services and collect views of service users, their carers and relatives, as well as staff. Following our visits we make recommendations to the service provider based on the feedback we have received.

Social care

Enter and View – Brownscombe Care Residences – March 2023 report

31/07/2023

Our Enter and View visits to care homes are one way we can gather information about services and collect views of service users, their carers and relatives, as well as staff. Following our visits we make recommendations to the service provider based on the feedback we have received.

Social care

Insight Bulletin – June 2023

05/07/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout June 2023:

  • Praise and thanks
  • Family support
  • Access to primary care
  • Community pharmacy
  • Experiences of mental health crisis
  • Support for carers.

Our Insight Bulletin also provides key information about where we share our insight and our future engagement sessions.

Access to primary care Insight bulletins Mental health

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