This report highlights our findings regarding the information people might require when considering self funding future care.
Surrey County Council (SCC) approached Healthwatch Surrey to support them with providing some benchmark insight into the journey self-funders (people paying for their own care home accommodation) have taken to arrive in a residential care home setting. It is anticipated that this will help inform the impact of a communication awareness campaign aimed at self-funders in the care market, ensuring that the campaign provides the right information, at the right time and in the right places.
We spoke to future self-funders in community settings and used an online questionnaire. In total we had 97 respondents.
We made the following recommendations:
- Target family members when providing information
- Go back to basics
- Recognise the needs of those requiring the information.
| Who can help me plan for my future as an older person? (pdf) | Download File (pdf 1.14 MB) |
| Who can help me plan for my future as an older person? (word) | Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 1.91 MB) |
