This report highlights the themes and experiences related to primary care services in Surrey Heartlands and includes quotes to provide context on the themes.

29/09/2023
By
Access to primary care

The report highlights key themes across Surrey Heartlands and those relating specifically to the 4 places within Surrey Heartlands.

Across Surrey Heartlands, they key themes were:

  • Accessibility
  • Digital access and triage
  • Using the NHS App
  • Accessing prescriptions through community pharmacies
  • Carers
  • Neurodiversity.

What we’re hearing about Primary Care Surrey Heartlands - September 2023 (pdf) Download File (pdf 387.56 KB)
What we’re hearing about Primary Care Surrey Heartlands - September 2023 (word) Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 1.11 MB)

I would want to look at my blood test results but I am excluded from this because I am not digital. I feel like a totally forgotten demographic.