What we’re hearing about East Surrey – March 2025


This report provides insights into local people’s views on, and experiences of, health and social care services in East Surrey. It is based on what people have told us at a series of engagement events during our East Surrey Spotlight month in January 2025.

In addition to speaking to people at these events, people have also shared their experiences of health and social care services through our Helpdesk, Independent Health Complaints Advocacy service, Giving Carers a Voice’ engagement, online Feedback Centre and postal submissions.

11/04/2025
By
Access to primary care Mental health Place reports

Our report focusses on 5 key areas:

  • Spotlight on First Community Health
  • Continuity of care between Acute and Community
  • East Surrey Hospital
  • Mental Health
  • Spotlight on key neigbourhoods.

 
What we're hearing about East Surrey - March 2025 Download File (pdf 394.04 KB)
What we're hearing about East Surrey - March 2025 Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 1.08 MB)

I've got a severely disabled daughter. The service is really good here [at the Minor Injury Unit at Caterham Dene]. It's so much better than a main hospital which has a stressful environment and long waits. That's no good for my daughter. She needs a calmer environment, so this is great for her. It's easy to get here and to park here. I think it's great that you can go somewhere else for the small stuff. I don't know anywhere else like this.