This report highlights our major impacts throughout our first quarter of 2024/25 (April to June 2024). The report looks at how our information and signposting service helped local residents, how we delivered on our 4 thematic priorities (primary care, mental health, social care and the involvement of people), how we made a difference at a system level and ways in which we involved local people in health and social care between April and June 2024.
06/08/2024
Access to primary care
Information and advice
Involvement of people
Mental health
Performance reports
This quarter:
- 74 People supported through our Helpdesk
- 30 People supported by our Independent Health Complaints Advocacy service
- 16 Community engagement events
- 124 People helped and supported whilst on engagement in the community
- 5 Reports published (we were unable to publish reports during pre-election periods of local and general elections)
- 374 Hours provided by our volunteers
Our report further highlights our impact in relation to:
- Access to primary care
- Improving information on complaints procedures
- Ensuring the voices of those in Guildford and Waverley are heard
- Helping to shape quality appraisals
- Ensuring quality accounts meet the needs of those they’re written for
- Helping men to open up about their health
- Empowering our volunteers to make a difference.
| Quarterly impact report - April to June 2024 (pdf) | Download File (pdf 1.05 MB) |
| Quarterly impact report - April to June 2024 (word) | Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 3.97 MB) |
