Surrey County Council commissioned Healthwatch Surrey to extend their research among self-funders, care arrangers and carers to understand more about behaviours, motivations and attitudes in planning for care. This phase focused specifically on understanding how people became care home residents.
This project focusses on current self-funders, and their friends and family with a desire to understand more about their journey to living in a care home, where they looked for information about care homes, and what they understood about paying for care.
97 people responded to our survey.
Key recommendations from the findings of this study include:
- Surrey County Council (SCC) further promotes community services and respite services to better support people to stay in their own homes.
- SCC continues the Planning for your Future awareness programme run by Age UK Surrey but includes more information about property disregard, third party top ups and deferred payments.
- SCC works with care homes to ensure that the information they provide covers the 3 elements described above.
- SCC to explore reasons for low uptake of technology enabled care -is it due to lack of awareness, lack of digital savviness, or distrust of technology?
We would like to thank all the respondents who contributed to the survey, to the care homes who shared it with the families of their residents, to Surrey County Council and voluntary, community and social enterprise (VCSE) organisations for promoting it, as well as our staff and volunteers for sharing it far and wide.
| Understanding the self-funder journey to living in a care home - March 2025 | Download File (pdf 562.07 KB) |
| Understanding the self-funder journey to living in a care home - March 2025 | Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 7.21 MB) |
