This report provides insights into local people’s views on, and experiences with, health and social care services in Surrey Heath. It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk.
28/02/2024
Access to primary care
Mental health
Place reports
Social care
The themes that we’re highlighting in this report are:
- Access to General Practice- What’s working well and what can be better
- Ways to improve support to carers
- Mental health needs not being fully met
- The importance of support in the community
- Hospital care – sharing feedback and waiting lists.
We made the following recommendations:
- Encourage local service staff to “think carer” as outlined in the report by the independent Giving Carers a Voice service ‘Identifying as a carer.’
- Review ways to work with local community groups to encourage the successful use of the NHS App.
- Provide clear, regular updates to those waiting to receive care.
| What we're hearing about Surrey Heath - February 2024 (pdf) | Download File (pdf 243.38 KB) |
| What we're hearing about Surrey Heath - February 2024 (word) | Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 895.81 KB) |
