Home Based Care Support Services Provided in Surrey

Every few years Surrey County Council re-tender the home-based care contract with local providers across the county. This means they provide a specification of the care services they require and invite providers to work with them. This process gives them an opportunity to review the service and identify any areas of improvement or change which will better meet your needs.

If you receive home based care, they would, therefore, like to know your views on the service which you are currently receiving.

The online survey is available on Surrey Says.

If you require the survey in an alternative format, there are Easy Read, large print and standard text versions available to download from Surrey Says. Or, for those who are unable to access the online versions or unable print the alternative versions; hard copies including a freepost envelope can be requested to be sent to you by telephoning or texting the following numbers:
Telephone: 0300 200 1005
SMS: 07527 182 861 (Please start the text with HOME CARE)

If you are supporting someone to complete the survey, please if possible, enter the response on Surrey Says. However if you wish to return a copy of the survey in hard copy, alternative versions are available either to download from the website or can be requested from Surrey County Council, using the contact details above.

The closing date for completed surveys is 25 October 2020.

For additional information on the survey, please use the following contact details:
Email: asccommissioning@surreycc.gov.uk
Telephone: 07581 368549